Aznu Reviews

Aznu has an overall rating of 4.2 based on 13 reviews. Customer feedback on Aznu is mixed: Aznu reviewers highlight positive aspects like affordable plans, good customer service, reliable coverage and user-friendly website, which strongly appeal to budget-conscious consumers and individuals seeking straightforward mobile solutions. However, Aznu is often criticized for its limited device selection, occasional network issues, lack of international roaming and slow customer support response times.

4.2/5.0

13 reviews

5 Stars

9

4 Stars

2

3 Stars

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2 Stars

0

1 Star

2

All Aznu Reviews (13)
JonHarrison
September 16, 2022
"Received an Untested iPhone 8 Plus"
I bought a refurbished iPhone 8 Plus from Argos via Aznu. The Home button, which is essential for setting up the device, doesn’t respond at all. It seems like the phone wasn’t checked before being shipped out.
I managed to get through the Argos call system and was told someone would ring me back, so I hung around, but no one called.
The next day, I called again to ask for a refund, and they said someone would get back to me. Now it’s 6 PM, and still no calls or emails from them.
I needed this phone for a family member heading off on holiday next week, so this has been a pretty poor experience, and I won’t be using Aznu again.
SheilaButler
September 03, 2022
"Got my phone yesterday and it appears..."
Got my phone yesterday and it appears to be just like new from the factory. It went beyond what I was expecting. Fast delivery and I'm really pleased so far. I would surely recommend AZNU. Thanks a bunch!
brownmouse807
July 31, 2022
"Simple Ordering Process"
Placing the order was a breeze, and the phone arrived in just two days. I'm really pleased! 😁
Mitchell
June 25, 2022
"iPhone 7 Battery Drains Fast"
I bought a refurbished iPhone 7 from Argos via aznu. The battery dropped from full to empty in just 2 hours while on standby or even when it was off. I only had a 4-minute call, no internet, and no other apps running. It shuts down at 52%. Dealing with Argos customer service was a nightmare; they were rude, dismissive, and refused to acknowledge any issues. They told me not to waste my time, patience, or money! Now, I'm just waiting for it to be 'collected' for a refund, if that even happens.
RossJimenez
May 31, 2022
"Highly recommend"
The phone arrived in top-notch shape, and the service was fantastic as well. You can totally count on aznu.
blueelephant477
May 17, 2022
"This company is super friendly and helpful!"
I discovered that this company is really nice and understanding when I ran into an issue with a mobile phone I bought from one of their suppliers. They reached out to me via email and phone, and the rep was incredibly helpful in getting everything sorted. Thanks a bunch! 🙂
haleykelley2517
December 13, 2021
"Quick shipping and the phone was in pristine..."
Quick shipping and the phone arrived in pristine condition. Definitely recommend, and I'd use this service again.
AlexaByrd
November 19, 2021
"Everything as Promised in the Ad"
Everything as promised in the ad, but one thing to note - the phone wasn't packed securely in the box. It was rattling around, and when I got it, the box was actually vibrating. The phone was even on when I opened it up. Other than that, everything else was good.
ShellyBoyd
October 18, 2021
"Very Satisfied"
Placing the order was a breeze, and my phone arrived in just a day and a half. The packaging was top-notch, and when I unboxed it, the Samsung S10 appeared and functioned as if it came directly from Samsung. I wouldn't think twice about purchasing another phone from Aznu.
brownzebra492
September 29, 2021
"Purchased a 'Like New' Galaxy Note 9 for
"
Encountered a problem with the initial device due to a small scratch on the stylus pen. They handled it well, apologized, and swapped it out for a pristine one right away. Definitely worth the extra cash since eBay refurbished items might have subpar components, but AZNU sticks to genuine Samsung parts. I deducted a star for the trouble with the first phone, but I’m definitely coming back in the future, no doubt about it!
mallylauger1885
August 16, 2021
"Absolutely thrilled with my purchase!"
I was really happy with this... The website is super user-friendly, and man, do we need those premium refurbished phones. I loved that I was able to do my bit for the planet while snagging a fantastic deal. The checkout process was quick and smooth, and the item showed up in no time, all nicely packed. Regarding the phone, I can hardly believe it's a refurbished one; it feels brand new. I'm totally impressed from start to finish.
crazywolf689
August 02, 2021
"Awesome Phone Experience"
Fantastic service and the device got here real fast. The phone is awesome, and I can't find a single issue with it.
LetaFerguson
July 26, 2021
"Had a hiccup with payment but..."
I ran into an issue trying to get AZNU to take my Mastercard for the payment, and I nearly threw in the towel after a bunch of Not Verified messages(!). But once they finally accepted my payment, everything turned out to be fantastic. My order was confirmed in the early afternoon, and the phone showed up before noon the next day. The Samsung Galaxy S9 is just amazing, and I totally recommend AZNU to anyone.
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